Terms and Condition

Terms & Conditions

In these Terms & Contidions, the following terms are employed with the meanings set out below:

Account: The Member’s dedicated personal area within the Application, which he or she accesses when he or she registers and connects to the Application. It enables the Member to access the Services. A Member may only have one Account.

Application: The LetsMeet application, available on the Apple App Store and Google Play Store.

LetsMeet: The name of the application.

LetsMeet (event): An event that is created between two profiles, triggered by a wave on both profiles. It represents mutual interest and sends out a “It’s a LetsMeet” notification, allowing Members to start a conversation.

Facebook Connect: A feature enabling Members to use their Facebook account to log in to the Application, in order to simplify the registration process.

Female Members: Members registered on the Application as female.

Think Technology Services: LetsMeet, a Partnership Firm registered with the Registrar of Firms, Mumbai (trade and companies registry) under India Partnership Act of 1932 under Regn No: MU000004493 and owner and sole operator of the LetsMeet application and trademark.

LetsMeet Prime: All charged Services offered by LetsMeet in the form of a subscription whose duration is chosen by the Member.

Handshake (Chat request): Non-confidential function suggested before and/or after the wave which triggers a notification to the Member to whom you’re sending it and constitutes an invitation to chat with this person.

Wave: An action represented by a waving hand, expressing interest. This function is confidential and no notification is sent unless the “Handshake” is reciprocated.

Male Members: Members registered on the Application as male.

Member: A person registered with the Application.

Messages: Only Members who have a LetsMeet(event) can use the Application’s “Chat” function to send each other Messages. Messages are stored in the inbox, which is accessible via the icon.

Decline: An action represented by a cross, expressing a lack of interest. This function is confidential and no notification is sent. “Declined” profiles will not appear on the Member's timeline until the app is restarted.

Prime Member: A Member who has a LetsMeet Prime subscription.

Services: All services, whether charged or free-of-charge, offered by LetsMeet to encourage virtual or real-life meet-ups between Members who are in the same location and who have a mutual interest in one another, according to the selected search criteria.

TOC: These Terms & Conditions.

Article 1: Scope

The TOC define the rights and obligations of the parties when using the Application. They form the basis of the contractual relationship between the Member and LetsMeet.

1.1 Conflicting Rules

These Terms & Conditions (TOC) determine the main rules of use for the Application. They are supplemented by additional policies – the Privacy Policy, - in order to provide the Member with clearer guidance on how to use the Application. In the event of a conflict between the various policies making the rules inaccessible, unintelligible and/or unpredictable, these TOC shall prevail over the Privacy Policy, and the Confidence Charter.

1.2 Independence of Provisions

Should any provision of these TOC be declared invalid or inapplicable due to the effects of a law, regulation or ruling by a court with relevant jurisdiction, the other provisions shall remain effective and in force, unless these TOC become distorted, or the obligations of the parties significantly thrown out of balance.

Article 2: Amendments to the TOC

2.1 Updates

LetsMeet reserves the right, unilaterally and at any time, to add to or amend these TOC as it sees fit or to terminate the Services. The Member will be informed of updates to the TOC via the Application and/or by email sent to the address provided by the Member. It is the Member’s responsibility to ensure that this email address is valid. It is the Member’s responsibility to carefully read the updated TOC and to be fully aware of any changes ensuing from said updates. Complete acceptance of the changes is implied by the Member’s continued use of the Application’s Services following the updates. Should the Member not agree with changes made to the TOC, he or she has the option to end the Services and delete his or her Account as per Article 15.3.

2.2 Immediate Effect

All new versions of the TOC shall be effective immediately for all Members.

Article 3: Governing Law and Dispute Resolution

3.1 Governing Law

These TOC shall be governed by law, exclusive of its conflict of laws rules.

3.2 Dispute Resolution

In the case of dispute, the Member agrees to contact LetsMeet directly in writing (by email or letter, to the email or postal address provided in article 16 hereof) prior to taking any judicial or extrajudicial action, in order to try and find an amicable settlement to this dispute. In the case of failure, the Member is informed that he or she may choose to have recourse to mediation, free of charge Any challenge or dispute related to the formation, interpretation, performance or expiry of these TOC or in any connection therewith which has not been amicably settled shall be submitted to the relevant courts of Mumbai, India.

Article 4: Registration

4.1 Application Download Options

The Application is available on the Apple and Google official download platforms. It can be downloaded free-of-charge from the Apple App Store and Google Play Store,on iPhones running version iOS 11 or higher, and Android Smartphones running version 5 or higher.

4.2 Member’s Rights when Registering

Provided that the required conditions for Member status are met, LetsMeet shall assign the Member a personal Account, which includes:

A profile page
An inbox
A “notifications” option

4.3 Obligations of the Member when Registering

The Member must be over the age of 18, and must guarantee that all information provided when registering is true and up-to-date.

Registration can be done in two ways:

via the Facebook Connect: the social network enables LetsMeet to use the Member's profile photo, first name, age calculated based on date of birth and interests in order to create a “profile” page. Consequently, the Member must check the accuracy of his or her Facebook information before registering with the Service.
via a Google Sign-in API: in this case, no information on the Member may be automatically retrieved and it is his or her responsibility to supply personal information such as first and last name, sex, date of birth as well as other additional information if desired and one or more personal photos at the time of registration.

Upon registration, the Member accepts these TOC and the Privacy Policy and agrees to fulfill his or her obligations, and particularly those set out in the Member Code of Conduct defined in Article 8 of these TOC.

Article 5: Services and Features

5.1 Purpose of the Service

The Application provides LetsMeet Members with a user-friendly setting in which to contact other Members in the same area or Members with whom they have crossed paths in the past, in order to set up virtual or real-life meetings for personal and recreational purposes. Each Member is free to talk to and form relationships with other Members in compliance with these TOC and the law. The Services offered by LetsMeet may in no case be likened to a counseling or marriage bureau service. Its sole aim is to facilitate virtual or real-life meet-ups through the Application between Members with mutual interests, according to their locations and preferences.

5.2 Services for Members

Some of LetsMeet's services are available on the Application free of charge (apart from connection and telecommunications costs) for Members who agree to comply with these TOC, including:

Sending of confidential waves.
Sending of Messages when one has a LetsMeet(event).
Viewing of other Members’ profiles.
Passing an unlimited number of profiles.
Confidentially blocking all Members whose conduct justifies such an action.
Viewing the list of Members previously passed or blocked.
Receiving notifications.
Sending of confidential waves.
Consulting the FAQ and Tutorials.
Finding out how many Handshakes and LetsMeets(event) he or she has received without these figures being visible to other Members.
Completing his or her profile in compliance with the TOC.
Erasing Messages.

Charged services provided via the Application are available to Members after purchasing a LetsMeet Prime subscription, the conditions of which are set out in article 9.1.

Article 6: Protection of Personal Data

LetsMeet is very concerned with the protection of your personal data and the respect of your privacy. We suggest that you read our Privacy Policy and our Confidence Charter carefully to better understand how we process your personal data, available by clicking on the following links:

Article 7: LetsMeet’s Obligations and Liability

7.1 Technical Resources and Security

LetsMeet agrees to provide the infrastructure and technical resources to provide a high-quality service to Members with an iPhone device running operating system version iOS 11 or higher, an Android Smartphone running version 5 or higher. LetsMeet cannot be held liable for any operating fault on the Member's device or for any compatibility issue between the Application and the device.

In addition, every effort is made to ensure that the risks of fraudulent access to LetsMeet's system are minimized. In this respect, LetsMeet uses a firewall or equipment located between the Internet and the company's private network, in order to make its security more robust by filtering traffic to and from the internet. It is, however, impossible to fully guarantee the security of a network.

LetsMeet is not responsible for any failures, interruptions or poor performance of the Member's internet provider Services, or for any cause beyond LetsMeet's control which might interrupt or have an adverse effect on access to LetsMeet Services. The Member must have access to a secure email account. If such a precaution is not taken, or even if it is, while this probability remains low, the Member's Account may be vulnerable to fraud.

7.2 Illegal Conduct

LetsMeet cannot be held liable for actions by its Members which are illegal or which incur criminal penalties, including but not limited to:

All types of scams,
All activities of a commercial or professional nature,
Prostitution,
Identity theft,
An infringement of a third-party intellectual property right,
An infringement of personal rights, such as image rights and the respect of the right to privacy.

7.3 Reporting and Community Moderation System

However, LetsMeet will set up a reporting and community moderation system in order to report some unlawful, abusive and prejudicial content.

In such case and after due verification by Customer Service, LetsMeet commits to promptly remove the said content.

Guided by an extremely strict professional ethic and refusing any association with violent or insulting Members as well as unlawful, abusive or prejudicial content, LetsMeet’s team takes this reporting procedure very seriously, which may also be implemented in the case of statements contrary to accepted social etiquette.

Hence, when the content published by a Member is reported, the transmitter’s account can be suspended or terminated according to the conditions set forth in Article 15.4. This decision is based on the proof given by the report’s author and is made in order to ensure the withdrawal of the content in compliance with LetsMeet’s legal obligations.

The Member having originally published the reported content will be informed of such a decision to suspend or terminate the Account via the Application and/or by email at the address given. He or she will in no case be informed of the identity of the report’s author

Outside the scope of this reporting system, the Member can decide to block another Member whose conduct does not comply with the rules of etiquette in order to prevent any conversation with him or her (mutual prevention of access to Waves, Handshakes, Messages and voice messages that have been sent in the past and of sending any messages in the future, or being alerted of the presence of a Member who has been blocked, particularly if they think this Member is bothering them in one way or another). This action is confidential and enables Members to control the Members with whom they want to keep in touch or not. It is possible, however, to unblock the Member easily and free of charge in order to be in touch with him or her again.

This reporting system is accessible and operational:

On an iPhone: at the top right of the Member's profile photo, and at the top right of the conversation with the Member in question;
On an Android Smartphone: at the top right of the Member's profile photo, and at the top right of the conversation with the Member in question;

Should content be published that was reported and that may be seen as a violation of law or regulations, the Member who is a victim of this content is encouraged to submit a complaint to the appropriate police authorities.

The reporting system put in place by LetsMeet does not replace any complaint and judicial procedure against a Member who authored the reported content.

7.4 Duty of Caution

The Member is solely liable for checking the identity of the people with whom he or she wishes to arrange a “real-life” meet-up. LetsMeet may not be held liable for any problems whatsoever arising from a “real-life” meet-up.

7.5 Group Events

Any use of LetsMeet Services to organize a group meeting of its Members constitutes a misuse of the Service. This is why using the Application to plan or organize a demonstration in a public place is strictly prohibited. Should such a meeting take place, LetsMeet may not be held liable in the case of a public order offense or any damage caused by such meetings.

Article 8: Member Code of Conduct

8.1 Duty of Fairness and Honesty when Registering

In order to become a Member, all of the following conditions must be met:

Must be an adult as specified by law (minimum of 18 years old on last birthday).
Must have honestly and truthfully filled out the Facebook profile information or directly in the Application in the case of registration via a Google Sign-In. The Member must have provided the first name, sex and date of birth shown in his or her personal information. Failing that, the Member agrees to correct any errors on his or her Facebook profile, and to activate syncing of information between his or her Facebook profile and his or her Account. At the same time, the Member agrees to provide a valid email address.
Must agree to regularly update the information provided when accessing his or her Account from the Application.
Must have read these TOC and have accepted them when confirming his or her registration

LetsMeet does not have a legal obligation or the technical resources to verify the identity and age of Members. However, in the event of any doubt or cause for suspicion, or following the use of the “report” feature by a third party pointing to identity theft or fictitious or incorrect information, LetsMeet shall conduct an investigation as quickly as possible and may correct the information provided where necessary without misrepresenting the Member's profile.

For the duration of the investigation, LetsMeet reserves the right to suspend the Account of any Member giving cause for suspicion as well as his or her access to the Application, and to conduct the necessary checks, in particular by asking him or her to send a copy of an official ID. The Member will be informed of the suspension of his or her Account via the application and/or by email to the address given by the Member pursuant to Article 15.4 hereof.

Should the Member be unable to provide said proof, or in the case of a proven offense under these TOC, LetsMeet may terminate the Account of the Member in question in accordance with the conditions set out by Article 15.4 hereof.

The Member agrees to have only one single account. Failing that, LetsMeet may terminate the additional accounts, under the conditions described in article 15.4 hereof.

8.2 Duty of Fairness and Honesty during Use

In order to remain a Member, all of the following conditions must be met:

Be honest and truthful in his or her statements.
Only post photos and/or profile information that allow a Member to be easily identified, excluding photos and/or information in which third parties or items with no connection to the person or Member appear, such that LetsMeet reserves the right to delete, at its discretion, any photo and/or profile that does not meet these requirements.
Refrain from posting any confidential information about others such as financial data.
Refrain from posting any content or photos on the Application which are pornographic or which violate modesty and human dignity.
Respect the private nature of content and conversations exchanged with other Members through the Application, and therefore refrain from disclosing the content of such Messages to third parties.
Refrain from violating intellectual property or laws on personality rights.
Refrain from disrupting public order.
Refrain from committing defamation, and more generally from using insulting language, particularly of a racial or discriminatory nature.
Comply with current laws and regulations.
Refrain from inciting violence or advocating terrorism, war crimes or crimes against humanity.
Refrain from infringing upon accepted etiquette and standards of politeness with other Members.
Refrain from infringing upon the normal running of the Application’s Services or infrastructure in any way.
Refrain from using robots or tools other than those provided by LetsMeet when using the Application to contact other Members.
Refrain from using the Application to arrange professional services (escort or other similar services).
Refrain from approaching other Members with the aim of promoting paid services or products.
Refrain from disclosing his or her login information to other Members, particularly the user name and password to his or her Account.
Refrain from using the Application to organize gatherings or demonstrations. The Member shall not copy and/or disseminate, and/or transfer technical data that it might intercept on the network connected to the LetsMeet application.

8.3 Personal Use

The Member agrees to use the Application solely for personal use. The LetsMeet network must not be exploited for commercial, promotional, electoral or recruitment purposes. It is strictly prohibited to send Messages of a marketing and/or commercial nature and/or newsletters via the LetsMeet inbox, including but not limited to content, guidelines or hyperlinks to third-party sites or materials, particularly those of LetsMeet's competitors.

8.4 Member’s Liability

The Member is only liable for his or her own actions and for the data that he or she publishes via the Application.

Should LetsMeet be held liable for any failure by the Member to comply with its obligations, the Member shall hold LetsMeet harmless against any conviction made against it regarding the Member's infringement of the law or of these TOC.

The Member may report unlawful content which violates the law or these TOC using the moderation tools provided by the Application in accordance with Article 7.3 hereof.

8.5 Photos

All photos of a pornographic or exhibitionist nature, or which violate modesty and are generally offensive to moral values are strictly prohibited. The publication of such photos will be considered a serious offense which can lead to the suspension and/or termination of the Member’s Account, in addition to any other penalties that may be imposed by the courts.

8.6 Real-life Meet-ups

LetsMeet advises Members who wish to arrange “real-life” meet-ups to be vigilant. Members are solely responsible for verifying the identity of those with whom they meet. “Real-life” meet-ups are arranged independently of LetsMeet and are the sole responsibility of Members. LetsMeet cannot be held liable for any acts or problems of any type which have been committed or caused by Members and/or former Members when such events occur following use of the Application. In this respect, one of the intended benefits of the LetsMeet messaging service, again to ensure that Members remain safe and free from harassment, is to enable Members to decide which people should be allowed to see their profiles and talk to them.

As regards the people with whom the Member has agreed to exchange Messages, it is recommended that Members do not too readily reveal information which is not included in the profile such as a phone number, address or surname. For safety reasons, LetsMeet strongly advises that real-life meetings be arranged only in busy public places or that a friend or relative be informed of the meeting and that Members disclose their contact information only after a reasonable period of time.

8.7 Account Management

The Member must regularly consult his or her inbox and notifications, which LetsMeet will use inter alia to keep the members updated on information pertaining to its Services. This information may also be sent to the Member's email address obtained through Facebook Connect or directly provided by the member when registering with a cell phone number.

The Member may access the Services of his or her Account by connecting to the Application using a confidential username and password. The Member is solely responsible for his or her login information and must ensure that no third party may access them. In particular, the Member shall specifically hold LetsMeet harmless against any communication, use or declaration made using his or her Account.

8.8 Equipment

The cost of equipment (hardware or software) required to access the Services together with all other costs related thereto, including telecommunications costs, shall be borne solely by the Member. The Member is solely responsible for the hardware used to access the Service.

Article 9: Charged Services

9.1 Purchase of LetsMeet Prime Subscriptions

Handshakes cannot be purchased individually.
Members receive 15 free Handshakes when registering with the Application.
Each Member may also sign up for a LetsMeet Prime subscription at any time.
Prime Members have access, in addition to free services, to additional services reserved for subscribers.
Subscription offers allow access to LetsMeet Prime for a period corresponding to that of your subscription.

9.2 Payment Terms

Payment is due for the entire period of subscription at the time when the LetsMeet Prime contract is concluded.

Payment is processed and managed by the Apple App Store or Google Play Store depending on your device

LetsMeet has no direct control over payment, exchange rate or transfer of funds nor on any possible fees inherent to these operations. Consequently, the Apple App Store and Google Play Store alone are liable for their payment terms and processes.

LetsMeet does not collect any banking information. Your bank details are collected and processed directly by Apple or Google and remain outside of LetsMeet’s control.

9.4 Early Termination of the Contract by the Member or by LetsMeet

In the event of breach of the TOC or a legal provision by the Member, LetsMeet has the right to terminate the contract, effective immediately and without prejudice. LetsMeet is not required to justify its decision to terminate to the Member.

In all cases, no reimbursement will be made if the Member is a LetsMeet Prime subscriber.

Article 10: Scope of the Offer

10.1 Handshakes Validity Period

Handshakes purchased or offered by LetsMeet may only be used for the term during which the Account remains active, in compliance with the TOC. In the event of early termination of the Account pursuant to Article 15.3, 15.4 or 15.5 hereafter, any remaining Handshakes at the date of termination or deletion of the Member Account shall be permanently deleted from the Member Account, without compensation of any kind.

A subsequent re-registration of the Member will not allow him or her to recover the lost Handshakes. LetsMeet may offer Handshakes to Members as part of its loyalty program or for a special event.

Article 11: Communication with the Member

11.1 Push Notifications

The Member may receive push notifications through the Application to notify him or her of important events, including but not limited to:

A Wave received from another Member,
A Handshake received from another Member,
A LetsMeet(event) occured,
A Message recieved from another Member,
A Message from LetsMeet relating to the Member’s Account and/or Services.

The Member may change his or her push notification preferences through his or her Account settings.

Article 12: Sponsoring

12.1 Inviting Friends

LetsMeet allows its Members to invite friends to join the Application in order to widen the network and increase their chances of meeting someone. In return, Members who sponsor a new user receive Handshakes as a gift.

12.2 Benefits

LetsMeet reiterates that the benefits obtained from this optional feature are simple benefits solely for use as part of the Application. LetsMeet in no case promises Members entitlement to any direct financial gain as a reward.

12.3 License

The usage rights granted by LetsMeet to the Member are restricted to private and personal use. Any other use by the Member is prohibited without LetsMeet prior, express and written authorization.

The Member grants LetsMeet and its partners a free-of-charge, non-exclusive, international and permanent license for the use, reproduction, representation, modification and translation of any basic intellectual property-related component (text, photos, videos, etc.) that it may provide through the Application for the non-exclusive purpose of communicating with other Members. LetsMeet shall use this license in a manner which complies with image rights and respect of the right to privacy which protects the user's personal data, without misrepresenting the true nature of the Member's profile and therefore in keeping with this profile. This license permits LetsMeet to ensure that these components are compatible with its technical performance or the required media formats. These rights are granted on an international basis and throughout the performance of these TOC between the Member and LetsMeet.

The Member shall retain ownership of any content and personal data that he or she provides.

The Member shall hold LetsMeet harmless against any legal action, appeal or conviction brought against him or her due to his or her infringement of a third party's intellectual property rights. The Member shall hold LetsMeet harmless against any claims or damages which may result from it, including, but not limited to, requests for compensation.

Article 13: Counterfeiting, Unfair Competition and Parasitism

It is strictly prohibited to design a product similar to the Application or to create a derivative, and more generally to be guilty of parasitism, imitation, a smear campaign or any other act of unfair competition. LetsMeet reserves the right, in this case, to serve a writ on the Member in question in view of obtaining compensation for the injury caused by the Member.

Additionally, the Member who succeeds in or attempts to grant licenses or sub-licenses, or to sell, resell, transfer, assign, distribute or commercially exploit in any other way, or to make available the Services or Application to a third party in any way shall risk serious legal penalties.

Article 14: Termination

14.1 Uninstallation of the Application by the Member

The Member may uninstall the Application from his or her cell phone at any time without notice. Consequently, the Member shall have no further access to the Application unless he or she downloads it again.

Once the application has been uninstalled:

The Member’s profile will be made invisible to other Members in the past, present and future.
There will be no change to the legal obligation for data retention.
In the event of an Account being reactivated during the one-year period following the closure of the Account, the details kept will be reallocated to the profile, which will be visible again.

14.2 Deletion of the Account by the Member

The Member may decide, at any time and without notice, to permanently delete his or her Account using one of the following means:

By deleting it of his or her own accord from the Application, by going to the Settings of the application > My data > Delete my account.
By sending a letter or email to LetsMeet, whose postal address and email address are shown in Article 16 hereof.

Consequently, the Member's profile will be permanently deleted, including the remaining Handshakes in his or her Account.

Further, the Prime Member who decides to delete his or her Account can terminate their access to LetsMeet Prime by contacting the Apple App Store or Google Play Store.

Should the Member wish to start using the Application again after deleting his Account, he or she must register under the same terms and conditions as the initial registration.

Once the Account has been deleted:

The Member’s profile will be made invisible to other Members.
The Member's data shall be retained for one year as of this date, as regards in particular the legal obligations incumbent upon LetsMeet in accordance with the terms set out by Article 9 of the Privacy Policy, and shall be permanently deleted thereafter.
The remaining Handshakes in the Member’s Account on the day the Account is deleted shall be definitively lost without the possibility to claim any reimbursement. The Member cannot reactivate his or her old Account.

14.3 Suspension/Termination of the Account by LetsMeet in case of breach of TOC

In case of breach of TOC by the Member, his or her account can at any time be suspended as a safeguard measure and then terminated as of right by LetsMeet. LetsMeet will be entitled to suspend a Member’s account as long as necessary to allow LetsMeet’s customer service team to make all investigations necessary following the report as required by Article 7.3 hereof or in case of presumed breach of TOC which may be remediated.

The Member whose Account is suspended will be informed by LetsMeet of such a decision by way of a notification on the Application and/or by email. The Member is invited to contact LetsMeet customer service by email in order to obtain more information on the reasons for the suspension and in order to provide explanations and/or bring the proof that the breach has been remediated.

If within 30 days following the notification of the account suspension, the Member has not contacted LetsMeet customer service, or if the elements given by the Members did not help to remedy the breach, LetsMeet will be entitled to notify the Member of termination of his or Account via the Application and/or by email and inform the Member of the period in which he or she cannot re-register for the Application. Unless stated otherwise, the duration of such removal is set at 1 year from the notification of termination of the Account.

Upon Termination of the Account:

The Member’s profile will be made invisible to other Members;
The remaining Handshakes in the Member’s Account on the day the Account is terminated shall be definitively deleted without the possibility to claim any reimbursement.

The Member will not be able to create another account for a maximum 1-year period from the notification of the Account termination.

14.4 Termination of Inactive Accounts by LetsMeet

LetsMeet will delete inactive accounts as defined below. An account is considered inactive if after a continuous period of one year, both of the following conditions are met:

The Application of the Member did not establish contact with LetsMeet’s servers (including because of deactivation of the geolocation process); and
The Member has not used the Application. In any event, the Account of a Prime Member is not considered inactive.

During the period of notice, the Member may reactivate his or her Account, which results in the suspension of the termination procedure. All content from the Member’s profile will then be preserved.

At the end of the period of notice and in the absence of a contrary intention expressed by the Member, the Account will be automatically deleted by LetsMeet. Once the Account has been deleted:

The Member’s profile will be made invisible to other Members.
The Member's data shall be retained for one year as of this date, as regards in particular the legal obligations incumbent upon LetsMeet in accordance with the terms set out by Article 9 of the Privacy Policy, and shall be permanently deleted thereafter.
The remaining Handshakes in the Member’s Account on the day the Account is terminated shall be definitively deleted without the possibility to claim any reimbursement.

Article 15: Confidentiality Clause

Neither LetsMeet nor the Member are authorized to disclose information about the agreement between them, and each party agrees to comply with a confidentiality clause which requires them to prefer confidential negotiations in the event of a disagreement.