Privacy Policy

The purpose of this Privacy Policy is to inform you about how LetsMeet uses your personal data. We recommend you should read it carefully.

1. Information we collect

LetsMeet collects and processes personal data on you when you use the LetsMeet application or when you communicate with LetsMeet. It may be information you share with us directly, or data we collect automatically.

To make sure our privacy policy is clear, we are providing below an overview of the personal data LetsMeet collects and processes. Information is given below for each type of data collected.

  • Mandatory data
    • Identification data
    • Data relating to your activity on the application
    • Technical data of the cell phone
  • Data required for certain purposes
    • Data relating to taking part in games and competitions, to your experience and your satisfaction
    • Geographical position
    • Search preferences - people whom you would like to connect with (age and gender)
    • Text messages sent and received
    • Data relating to reports made and requests sent to the LetsMeet customer service
  • Optional data
    • Professional career and education
    • Personal interests
    • Email address (when this data is not mandatory for registration)
    • Description
1.1 Data you share directly

When you use our Services, you share information with us, some of which may be used to identify you. When you communicate this information, you accept that some of the data will be visible to the other Members of the Application, and therefore made public on the Application. In an effort to help you identify this information easily, it is signaled as ‘public’ below. LetsMeet cannot be held liable for data published on its platform and disclosed by a Member. However, information not marked as Public will not be visible or accessible by other Members; such information is signaled as ‘private’ below.

LetsMeet collects and processes data relating to your registration and data relating to your interactions with LetsMeet.

1.1.1. Registration data
Mandatory information

This is the basic data required for you to register and access our Services. This data is collected by LetsMeet using different methods depending on the type of registration you choose.

Data can be collected from Facebook, via Facebook Connect, to minimize the formalities (using the procedure you choose at registration). When you click on “Facebook Connect”, you agree to let Facebook share this data with us.

This data relates to your identity.

  • Your identification data:

      The following data is collected whether the Member uses Facebook Connect:

    • your first name (public);
    • your age (public); Only your age, as deduced from your date of birth, will be visible to other LetsMeet members. You can also hide your age by subscribing to an LetsMeet Prime;
    • your date of birth (private);
    • your gender (public);
    • your photographs (public); Via Facebook: At least, one of your public profile photos from Facebook. You then have the option of removing your photos and/or adding other photos to your Account from your Facebook account or smartphone. Via a cell phone number: you must add a photo. You then have the option of removing this photo and/or adding other photos to your Account, other photos from your smartphone.
  • The following data is collected depending on the type of registration:
    • via Facebook Connect: your last name (private);
    • via a Google Sign-in : your Email account (private).

Depending on your type of registration, this information is mandatory for the supply of the Services. If you do not share it, LetsMeet will not be able to supply the Services offered in the Application and you will not be able to create an Account.

Optional information

You may add additional information to improve your Profile. This information is optional, shared at your own discretion, and is your sole responsibility. You can add this information directly to your Profile on the Application and/or via Facebook Connect by syncing your Account with Facebook. This data is as follows:

  • professional career and education (public): profession or studies;
  • personal interests (public): personal preferences, leisure activities, musical preferences;
  • email address when this data is mandatory for registration (private)
  • profile description (public): if you would like to, you can share additional information about you in the space provided for this purpose. This information will be visible to LetsMeet Members. Moreover, if you so wish, you can also answer the questions on your lifestyle (personality traits, sports, travel, type of meeting expected, etc.).

Your description is a free text area, LetsMeet does not encourage Members to share data that can be perceived as sensitive with other Members, or with LetsMeet through the Application. Sensitive data refers to data that is legally qualified as “sensitive” by the General Data Protection Regulation (“GDPR”). More specifically, it includes information on race or ethnicity, political opinions, religious or philosophical beliefs or affiliation with a union, along with information on health, sexual life or sexual preferences (“Sensitive Data”). If a Member decides to share such information on his/her profile regardless, it is deemed to have been “clearly made public” by the Member who shared it, according to the GDPR.

1.1.2. Data relating to interactions with LetsMeet:

When you contact our customer or support services, report an issue with our services, ask for help, exercise your personal data rights, or participate in promotional activities, games, competitions or surveys, when you share your experience of our services, give testimonies, or answer one of our questionnaires, LetsMeet will collect, depending on the case, the following personal data:

  • Data relating to reports and requests sent to the LetsMeet customer service (private): Date and time of the report, nature and reason for the report, data relating to the reported user.

    This data will be collected by LetsMeet when you ask for help from our customer service, exercise your rights over your personal data, report a problem or another user. Such information is required to handle reports or answer your requests. Without this information, the report or your request cannot be handled. This type of information must also be processedwhen a report has been made against you.

    • Data relating to reports and requests sent to the LetsMeet customer service (private): Date and time of the report, nature and reason for the report, data relating to the reported user.
    • In fact, LetsMeet has a legal obligation to collect reports from its Members brought to its knowledge regarding contents or behavior likely to infringe our Terms & Conditions.

    • Data relating to taking part in games and competitions, to your experience and satisfaction (private): participation, responses, satisfaction level, suggestions, experience.

    Such data is collected by LetsMeet when you take part in our games and competitions, answer our surveys and satisfaction questionnaires, share your experiences. This data is mandatory if you wish to take part in the games and competitions organized by LetsMeet. Without this data, LetsMeet may not register you for games or competitions. However, data on your experiences and satisfaction is optional.

    1.2 Data we collect automatically

    When you use our services and features, we collect information on your activities on the Application:

    • Activity data (private) (registration date, last connection, interactions with Members and third-party accounts, number of transactions, etc.)
    • When you access our Services and use the Application and its features, information on the way you use them is collected and processed. LetsMeet is obliged to collect such information when you use the Services. Without this data LetsMeet cannot supply the Services linked to the LetsMeet application.

      More specifically, this includes your registration date, last connection, the type and number of interactions with other Members (such as Waves, Handshakes, LetsMeets(event)), or the number of transactions performed (purchasing Handshakes or subscription(s)).

    • Meet new people within the location (public)
    • The Application’s main value and purpose is to allow Members to find other Members in a location to facilitate virtual and/or real-life meetups. Your Selected Locations are only collected with your consent. In fact, you will be asked to authorize the collection and processing of your location data to allow LetsMeet to identify your Selected Locations with other Members who agreed to be geolocated.

      The Selected Place lets LetsMeet show you profiles of Members you have also selected the same place and who meet your search criteria.

      You are free to withdraw your consent at any time and disable the geolocation option on your smartphone. If you choose to do so, your home screen will no longer be updated, and you will not be able to select places.

    • Geographical position (private)
    • LetsMeet can, if you expressly agree, access your position, approximately or more precisely depending on the technology you use. After you have given consent, you are free to withdraw your consent at any time and disable your smartphone’s geolocation option. If you choose to do so, your home screen will no longer be updated, and you will not be able to see who you have crossed paths with after disabling the geolocation option. The exact position or the itinerary of a Member is never available to other Members.

    • Text messages sent and received (private)
    • Messages are sent and stored on LetsMeet’s servers. Messages and voice messages are strictly private and only implicate the Members involved. LetsMeet’s authorized managers do not exercise any rights to view these conversations. These Messages are not transmitted or communicated to third parties except in cases of judicial requests, and/or in compliance with the applicable legislative or regulatory provisions. Moreover, Messages are strictly private and are not accessible to other Members who are not involved in the conversation, nor to any third party.

    • Search preferences - people whom you are with in a particular location (age and gender) (private)
    • The Application lets you set search preferences by age and gender. You can change these settings in the Application and specify the age range and, after agreeing to LetsMeet collecting and processing your data, the gender of people you are looking for, so you can be matched exclusively with profiles you crossed paths with and who meet your search criteria. You will then only see the Members you have crossed paths with and who share your search preferences on your home screen.

    • Technical data of the cell phone (IP, mobile ID, application version, etc.) (private)
    • We collect information from the devices and equipment you use to access our Services, including server logs, which may contain information such as IP addresses, version of the application, mobile model, mobile ID, language used, operating system, application crashes.

      Transaction Data: LetsMeet does not collect or process any banking data. Apple’s App Store and Google’s Play Store have opted to refrain from sending certain types data to mobile applications, which includes any banking and financial information. This data is collected and processed solely by the above platforms, and LetsMeet does not have the option of changing this payment method. The only information exchanged between LetsMeet and Apple’s App Store or Google’s Play Store is technical data that does not allow us to identify you (for example, a transaction number), and is used to validate transactions.

    2. How do we use your data?

    2.1. Supply of services and features according to our terms & conditions
    • Creation and management of your Account as a Member:
      • Creation of your profile.
      • Registration, deregistration, deactivation of your Member profile.
      • Management of parameters and preferences.
      • Management of subscriptions.
      • Management of access to the Services proposed by LetsMeet.
    • Help and technical support to Members.
    • Managing and storing messages exchanged between Members
    • (Waves, Handshakes, LetsMeets(event) ).
    • Sending information messages relating to the Services or your interactions with other Members (notifications).
    • Legal basis: Execution of the contract
    • The data collected by LetsMeet is required to make sure the Application is running smoothly and to supply the Services, which it is contractually obliged to provide to Members under the service contract bidding the two parties (Terms & Conditions).

    2.2. Suggesting relevant offers and contents (marketing)
    • Sending marketing messages or contents:
    • Distribute marketing contents related to LetsMeet offers and services on the application and by emails.
    • Conducting marketing operations outside of the application: we conduct marketing operations and advertising outside of the LetsMeet application on of third-party sites, social networks and third-party applications who could be interested by our Services.

    2.3. Geolocation to suggest profiles you have crossed paths with
    • Geolocation to suggest Profiles of Members you are in a location with.
    • Legal basis: Consent
    • When you have given your consent, you are free to withdraw it any time by disabling the geolocation option on your smartphone. Withdrawal of consent does not affect any processing carried out before the withdrawal.

    2.4. Improving and optimizing our services and our knowledge of how you use them
    • Improvement and optimization of the services of LetsMeet, of the knowledge of its Members and the manner of using the Services:
      • Statistical studies.
      • Satisfaction survey.
      • Analyses of the use of the Application and Services by Members.
    • Compatible subsequent use
    • This processing for statistical purposes is compatible with the following purposes; the provision of services and features; the provision of relevant offers and content; data security and combating illegal activities.

    • Legal basis: Legitimate interest
    • This processing is based on LetsMeet's legitimate interest in guaranteeing the security of its application and the data it processes. You can object to this use at any time by contacting us (see section 7. Contact). However, LetsMeet may continue to implement the processing if it justifies legitimate and compelling reasons.

    2.5. Guaranteeing the security of your personal data
    • Detecting or preventing breaches of the security of the Services by identifying and analyzing fraudulent behavior.
    2.6. Preventing and combating illegal or unauthorized activities (breaches of the terms & conditions) and complying with legal requirements
    • Analysing and processing reports of fraudulent/undesirable behavior.
    • Managing undesirable behavior and warning, suspending, blocking or deleting the Member's Account.
    • Managing requests to exercise Members' rights over their data
    • Legal basis: Legal obligation
    • These processes are based on LetsMeet's legal obligation, as a data host, to remove illegal content as soon as it becomes aware of it and on its obligation to respond to requests to exercise Members' rights over their personal data (Articles 12 to 22 of GDPR).

    • Detecting or preventing fraudulent activities:
    • Automated analysis of profile data, application activity and photos added by Members to detect fake profiles, fraudulent behavior or behavior that breaches the Terms & Conditions.

    3. How data is shared

    Only certain LetsMeet employees from customer services and authorized managers process Members’ personal data for the purposes described above. These employees and authorized managers only have access to the data necessary to perform their duties

    3.1 Authenticated and reliable service providers and partners,

    who may access and/or process Members’ personal data, in compliance with the Privacy Policy, and ensuring the security and privacy of the Members’ personal data. These service providers help us operate and improve our Services, including

    • data hosting;
    • the detection and prevention of fraud and swindling;
    • studies, analyses and statistics;
    • the use of the Application and/or the proper functioning of the Application;
    • the provision of necessary assistance to Members;
    • management of reports;
    • marketing and advertising to address relevant offers, messages and content to LetsMeet Members and LetsMeet non-Members.

    As part of the marketing and advertising operations outside the application intended for non-Members, your data will be transmitted to third-party sites, social networks and third-party applications unless you object.

    In addition, at the request of state bodies, in particular the judicial authorities, and in order to comply with any judicial or legal request, LetsMeet may transmit the personal data of its Members.

    Lastly, we may be required to share your data for the purposes of corporate operations, which include, but are not limited to, a restructuring, a change in control of the company, a merger, an acquisition, a transfer, or a termination of the company.

    4. Exercising your rights over your Data

    4.1 Your rights

    In compliance with the Indian Personal Data Protection Bill, 2018), and the GDPR, every Member has a right to access, rectify, and a right to data portability and removal of his/her personal data, along with a right to object to or limit processing of his/her personal data, and the right to decide on the way to handle the personal data after his/her death. In an effort to address its Members’ concerns, LetsMeet commits to respecting the protection of personal data and to process requests as soon as possible.

    4.2 Exercising your rights

    Members may exercise their rights, subject to proving their identity, by sending an email to support@LetsMeet.today, by exercising their rights directly via the Application.

    For any other claim, the Member may lodge a request with the national authority responsible for data protection

    These rights may only be exercised within the limits of LetsMeet’s resources as it relates to its use of Facebook Connect. Some data sent to LetsMeet by Facebook Connect cannot be corrected without Facebook's assistance.

    4.3 How to Request Data Deletion
      Delete From Website:

    1. Open the contact us section of website https://letsmeet.today/contact-us.html
    2. Click on Contact us button
    3. Fill the form by entering your request details and the email id you used during signup for us to verify your identity.
    4. Click Send. Your Request will be processed within 48 hours
      Delete From App:

    1. Open My Account Tab
    2. Tab App Setting button
    3. Select My Data
    4. Delete My Account in the settings page.
    5. Select Delete option

    5. How long will we keep your data?

    LetsMeet will store the Member's data for as long as required in order for the Member to use his/her Account, namely:

    • For the length of the Member’s registration, plus one year. After one year of inactivity on an Account, the Account will be deleted and the Member's data will be retained for another year, before being permanently destroyed. An account is considered inactive when the Application of the Member has not established contact with LetsMeet’s servers (including due to deactivation of the geolocation process); and the Member has not used the Application. In any event, the Account of a Prime Member is not considered inactive. Furthermore, please note that in accordance with its status as a hosting provider, LetsMeet has a legal obligation to retain some of its Members' personal data for a period of one year
    • When the Member deletes his/her Account or requests its deletion from Customer Service, it will be deleted from the Application. However, the Member's data will be kept in a separate archive for one year before being permanently destroyed, in order to enable LetsMeet to comply with its obligation to keep it as host.
    • The email address of the Member will be kept for commercial canvassing purposes for one year after a period of one year of inactivity of the Account. If the Member deletes his Account, the email address will not be used for commercial canvassing purposes.
    • Requests for the exercising of rights: for the time that allows LetsMeet to prove that it has responded to requests in case of disputes or inspections: 1 year from the month following your request.
    • LetsMeet undertakes to make every effort and to invest all means at its disposal to guarantee that the stored data is kept as secure as possible. However, it is the Member's responsibility to take appropriate measures to protect his/her data.

    6. Personal data of minors

    LetsMeet shall not collect data from minors. Should a Member lie about his/her date of birth, and particularly if he/she fraudulently claims to be an adult, the parents of the minor in question should inform LetsMeet of this fact by sending an e-mail to one of the contacts mentioned in Article 7 “Contact”, requesting the data to be deleted. LetsMeet commits to deleting all data on the minor in question as soon as possible.

    7. Contact

    If you have any questions regarding this privacy policy, or any other request concerning your personal data, you can contact us: By sending an e-mail to our contact e-mail address support@LetsMeet.today